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Rental agreement

Last updated:

Draft — to be reviewed by a lawyer

This page is a working draft and is not yet a final policy. Items in [BRACKETS] must be completed before launch.

This agreement is between [COMPANY LEGAL NAME] ("uDrive") and the customer named on the booking ("Renter"). It applies to every rental, together with the booking details (vehicle, dates, km allowance, tariffs and deposit) shown in the app and on the invoice.

1. The Renter

  • Must hold a valid driving licence for the vehicle class, held for at least 1 year [CONFIRM POLICY], and carry the original while riding.
  • Must complete KYC before handover. The vehicle may be ridden only by the Renter; no sub-letting or lending.

2. Handover and return

  • At handover both parties record the odometer reading, fuel level and existing marks with photos in the app. These records are used at return.
  • Return the vehicle to the same hub (or the agreed delivery point) by the drop-off time, in the same condition, with the same fuel level.
  • A grace period of [30] minutes applies. After that the late fee per hour shown in the booking applies until the vehicle is returned. If you need more time, extend the booking in advance.

3. Use of the vehicle

  • Follow the Motor Vehicles Act, 1988 and all traffic rules. Rider and pillion must wear helmets.
  • Do not ride under the influence of alcohol or drugs, carry more than one pillion, race, perform stunts, ride off-road, use the vehicle for commercial delivery or hire, or tow anything.
  • Interstate travel needs prior written approval from the hub [CONFIRM POLICY].
  • The vehicle may have a GPS tracker. Its location is used for safety, recovery and dispute resolution.

4. Kilometres and fuel

The km allowance for the booking is the daily allowance multiplied by the billable days. Kilometres above the allowance are charged at the extra-km rate shown in the booking. Fuel shortfall is charged at the prevailing pump price plus a refuelling fee of [AMOUNT] [CONFIRM POLICY].

5. Breakdown, accident and theft

  • Report any breakdown, accident or theft to uDrive immediately on [PHONE], and to the police where required. Do not arrange repairs yourself without our approval.
  • Breakdowns due to normal wear are our responsibility. Damage caused by negligence, misuse or breach of this agreement is charged to the Renter based on an itemised assessment, up to [LIABILITY CAP] [CONFIRM POLICY], plus any insurance deductible.
  • If the vehicle is stolen because keys or documents were left unattended, the Renter is liable for the loss as determined under the insurance policy.

6. Fines and charges

The Renter is responsible for all traffic fines, challans, tolls and parking charges incurred during the rental, including those notified after return. We may deduct them from the deposit with a processing fee of [AMOUNT] [CONFIRM POLICY], and will share the challan details with you.

7. Deposit

The deposit secures the Renter's obligations under this agreement. Deductions and refund timelines are set out in the refund policy.

8. Termination

We may end the rental and recover the vehicle if the Renter breaches this agreement, provides false documents, or if the vehicle is used unlawfully. Amounts due are deducted from the deposit and any balance is payable by the Renter.

9. Law and disputes

This agreement is governed by Indian law. Courts at [CITY], Kerala have jurisdiction [CONFIRM].